FREQUENTLY ASKED QUESTIONS
Your Questions, Answered with Care
Your Questions, Answered with Care
At Banas Care Ltd, we understand that choosing the right care provider is an important decision. Below, we have answered some of the most commonly asked questions to help you make an informed choice about our services.
Banas Care Ltd is a trusted home care provider dedicated to delivering compassionate, professional, and person-centred care in West London. Founded by experienced healthcare professionals, our mission is to support individuals in maintaining their independence and well-being in the comfort of their own homes.
We provide care services across West London, including Hounslow, Hillingdon, and surrounding boroughs. If you are unsure whether we cover your area, please contact us for more details.
➤ Highly Experienced Team – Founded by qualified healthcare professionals with over 15 years of experience.
➤ Personalized Care Plans – We tailor our services to meet each individual's needs.
➤ Reliable & Compassionate Carers – Our team is carefully vetted, trained, and dedicated to delivering exceptional care.
➤ Flexible & Affordable Options – We provide customized care solutions that fit different budgets and lifestyles.
We offer a range of high-quality home care services, including:
➤ Personal Assistance & Daily Living Support – Help with hygiene, dressing, and mobility.
➤ Respite & Family Support – Short-term relief for family caregivers.
➤ Companion Care – Social engagement and emotional support.
➤ Lifestyle & Household Support – Meal preparation, light housekeeping, and errands.
➤ Well-being & Safety Checks – Regular check-ins for peace of mind.
Yes! We offer round-the-clock care, including overnight support and live-in care solutions for those needing continuous assistance.
Absolutely. We offer flexible care packages, from just a few hours per week to full-time support, based on your specific needs.
We carefully assess each client’s care needs, preferences, and personality to match them with the most suitable caregiver. If a client has specific requests, we will do our best to accommodate them.
All our carers go through a rigorous recruitment process, which includes:
➤ Enhanced DBS checks (criminal background checks).
➤ Comprehensive training in personal care, safeguarding, dementia awareness, and first aid.
➤ Ongoing professional development to maintain the highest standards of care.
Yes! We always consider your preferences and requirements when assigning a carer. If, for any reason, you wish to change your caregiver, we will be happy to accommodate your request.
Our care services are tailored to individual needs, so costs may vary. We offer competitive pricing and will provide a detailed breakdown of costs after an initial consultation. Contact us for a personalized quote.
We accept various payment options, including:
➤ Direct bank transfers
➤ Debit or credit card payments
➤ Local authority-funded payments (if eligible)
Some individuals may qualify for local authority funding or NHS continuing healthcare funding. We can provide guidance on applying for financial assistance.
Getting started is simple! Here’s how:
➤ Contact Us – Call, email, or fill out our online inquiry form.
➤ Free Consultation – We’ll assess your needs and create a personalized care plan.
➤ Begin Care Services – Your dedicated carer will start at a time that suits you.
Call us today to arrange a consultation!
No, we offer flexible care arrangements. Whether you need short-term, long-term, or one-off care, we adapt to your requirements.
We regularly review your care plan and can adjust services at any time to ensure you receive the right level of support.
➤ All carers are fully vetted, trained, and insured.
➤ We follow strict health & safety protocols to protect clients.
➤ Regular care reviews ensure that all services meet the highest standards.
At Banas Care, we are committed to delivering excellence in home care. Our standards are upheld through:
➤ Ongoing staff training and professional development to keep skills up to date.
➤ Regular care plan reviews to adapt to changing client needs.
➤ Strict health & safety measures to protect both clients and caregivers.
➤ Client feedback integration, ensuring we continuously improve our services.
Let us provide the compassionate, professional care you deserve. Contact us today to begin your journey to personalised home care.
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